El Royale Casino (also referred to as Casino, Website, Company, We, Us, Our) takes the privacy of our clients very seriously.

This page aims to inform you that by using the El Royale website you agree to comply with our policies regarding the collection, use, and disclosure of your Personal Information.

We use your personal data only to provide and improve our services and overall staff performance. Aside from these specific uses, your information is invaluable for us and we don’t use it for any purposes other than providing you with the highest quality services. That said, you can be sure that we protect your information with all the means available to us.

Personal Information

In order to use our services to the fullest extent, a player (also referred to as the Customer) has to submit two types of information to us.

  1. Cookies
    This information is collected when you visit our website, and includes the data that you submit via the website. This data is stored on your computer’s hard drive. You can instruct your browser to refuse the collection of cookies. However, some services will no longer be available for you.
  2. Personal information
    Your personal information such as your name, email address, and physical address will also be collected after you register for our services.

    Although it’s not strictly necessary to provide us with your information, the Customer won’t be able to use all the functionalities of the Website without going through the registration process.

The Ways We Use Your Personal Data

We collect cookies in order to improve our Website’s performance, along with providing you with quality information tailored specially for you. For example, customized promotions and special bonuses are targeted at the special needs of each particular Customer. Using your email address, we will also send you marketing emails aimed at improving your gaming experience.

Protecting Customer Information

The Casino is checked and scanned for bugs, viruses, and malware on a regular basis. This helps us be sure that the Customer is able to securely use our website and play in a safe environment. All the data is stored on secure servers which allow access strictly to qualified personnel and confirmed staff members.

The Casino constantly tries to improve the quality of its services and satisfy the growing demand of the clients. That’s why our servers are protected by 256-Bit SSL encryption that helps secure all the information submitted via Website forms.

The algorithms used by our Casino guarantee the highest level of protection of the Customer’s privacy whenever they use our Website.

However, the Customer should understand that no information that is being transferred via the Internet can be 100% secure, so sending your personal information will be done at your own risk.


Cookies are small files that contain certain numbers and letters that are saved on your computer’s hard drive after you submit any information via a website that uses cookies unless you prohibit your browser from using them.

Whenever you visit our Website, it will automatically save cookies. You can disable the automatic storing of cookies in your browser settings.

We use cookies to track your activity, to analyze your behavior on our Website, and to tell you apart from the other customers by customizing our services specially for you. They also help us track the number of users who visit our Website and the kind of pages they are most interested in.

Third Parties

El Royale Casino doesn’t transfer, exchange, sell or provide information to any third parties. However, this doesn’t apply to a situation where disclosing the data is required by law to protect the rights and interests of the Player.

However, there are some ad provider companies that help us with constructing and offering our services. They are also bound by laws and by legal liability means to ensure the security and protection of all the information provided by our Clients.

Third-Party Websites

El Royale Casino doesn’t offer third-party services and products on its Website. However, any sites that give direct links to our Website are not regulated by this Privacy Policy, and the Casino cannot ensure their safety to Clients, nor be held liable for their actions.

Marketing Communications

All marketing communications conducted by El Royale are subject to the Spam Act of 2003 regulations. This Act regulates the procedures of sending marketing emails and establishes certain requirements for these emails. The recipient has the right either to decline marketing emails or to submit a complaint.

We want every Customer to be aware of the fact that we might send them promotional emails about current bonuses and perks that they might get by complying with certain rules set by the Casino administration.

That said, we will attach a trackable URL to our emails that will enable quick access to the necessary information on our Website, in order to assess how successful and effective our emails are.

All emails will be sent from the official El Royale Casino address, and will contain an unsubscribe button. All requests will be treated fairly and resolved as quickly as possible.


The period of retention of your personal information will be defined by the requirements and goals set in this Privacy Policy. The retention period might be extended if required by law or permitted by the Customer.

Contact Us

Should you have any questions about your gaming experience on our Website or specific requirements, you can feel free to contact our 24/7 Support Team sending an email at the following address: [email protected]