As a top-secret place only chosen ones to have access to, the El Royale administration have had to make sure that the security at our premises is a matter of the highest priority. El Royale is your safe haven where you can feel secure and protected from all the hardships of the outside world, and that’s why we’ve made sure that the best experience is delivered to our clients in the most efficient and timely manner.

Even though our establishment’s design is inspired by the Roaring 20s, we do try to keep our website up to date and adapt it to the requirements of the modern user.

We use the state of the art technology such as 256-Bit SSL encryption, fraud prevention systems and anti-virus protection tools to protect our client’s data.

You should also make sure that Lady Luck is on your side each time you play at El Royale because we use a Random Number Generator to define the outcome of the games. El Royale doesn’t control the results of the game, and you can always have full confidence that they are completely random.

We don’t tolerate fraudulent activity to any degree, and that’s why we’ve established a strict anti-fraud policy. This policy includes the following set of rules:

  • Blocking the account of users who have proved themselves to be frauds;
  • Canceling all their winnings and voiding all their funds;
  • Making sure that legal action is taken against people who knowingly and purposely commit fraud

We also make sure that every client who is suspected of fraudulent activity undergoes a specific verification process; in order to ensure the safety of our Casino, and of our clients as well. We apologize for the inconvenience, and kindly ask you to comply with our rules

If a person proves himself/herself to be a fraud, our decision to block his/her account is final and non-negotiable, as we take these issues very seriously.

If you have any questions about your security and privacy while playing at El Royale, you are free to contact our 24/7 Support team by phone: US +1 850 400 3297 , AU +61 1300 924 017