Please read this information carefully for your own benefit.
El Royale is operated by Wonder Play Company N.V. having its office in Willemstad, Curacao. Company Registration number 162233.
The words of which the initial letter is capitalized have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Gambling means entertainment, fun and excitement for the majority of our Users. However, we also acknowledge that some of our Users face negative side effects caused by gambling. Addiction to gambling has long been recognized as a disease by all the international medical institutions.
We are well aware of the ways to reduce the exposure to risks arising from gambling addiction. By 'Responsible Gambling' we mean various measures aimed at lowering the possibility of negative side effects appearing. In case they appear we also try to diminish the consequences.
The most important tools against negative side effects from gambling are knowledge and education about the risks of gambling. We support our Users in their efforts to exercise self-control in order to make sure they do not suffer from negative side effects.
Our Support will help you via email at all time without any additional costs for you: email: [email protected]
Our Support will of course not give out any information about You without Your consent to anyone else.
In addition you also can take a test to check whether you have the problem:
Please find additional information about gambling addictions at:
We recommend you think about the following hints, before gambling in order to insure gambling stays fun for You and without any negative side effects:
To use our Service, You have to be 18 years or older. To avoid abuse, keep Your login data save from any minors near You.
We recommend a filter program to prevent minors, especially children, from accessing any potentially harmful content on the Internet:
In case You are diagnosed with a gambling addiction or try to stay away from gambling for a different reason, we want to assist you with regaining your self-control. “Self-Exclusion” means that You exclude yourself willfully from all gambling services. This exclusion cannot be undone for a set amount of time. If you wish to self-exclude yourself from gambling, please message our support and give them a time span between 6 months and 5 years. They will also explain you all future steps and what is needed from you.
Please keep in mind that Self Exclusion is permanent for the set time span and will not be undone for your own protection.
During Self Exclusion you are not allowed to create a new Account and every attempt to create a new Account during Self Exclusion is a violation of our Terms of Service and may result in the permanent ban of your original account.